Negotiation Skills
This course provides a practical and structured understanding of negotiation principles, helping you navigate discussions confidently in NGO and community-based environments. You will explore preparation techniques, communication strategies, and methods for building mutually beneficial agreements.
Online
Aug-3, 2026
Virtual
1 Day
About this course
This course provides a practical and structured understanding of negotiation principles, helping you navigate discussions confidently in NGO and community-based environments. You will explore preparation techniques, communication strategies, and methods for building mutually beneficial agreements.
What you'll learn
- Understand core negotiation principles relevant to NGO and community work
- Prepare strategically for discussions and agreements
- Communicate effectively to build rapport and trust
- Navigate objections and conflict with more confidence
- Create fair and sustainable agreements that support project goals
- Apply negotiation models to real NGO scenarios and partnerships
Course Contents
Module 1: Foundations of Negotiation
- Understanding negotiation in NGO and community contexts
- Interests vs. positions
- Common negotiation styles
- Activity
Module 2: Preparation & Strategy
- Setting negotiation goals
- Understanding stakeholder motivations
- Gathering information for discussion
- Case Study
Module 3: Communication Techniques
- Effective questioning and listening
- Building rapport and trust
- Communicating confidently under pressure
- Role Play
Module 4: Managing Conflict in Negotiations
- Identifying triggers and barriers
- Staying neutral and objective
- Turning conflict into collaboration
- Activity
Module 5: Bargaining & Agreement Building
- Creating options and alternatives
- Making and receiving offers
- Determining acceptable outcomes
- Case Study
Module 6: Overcoming Obstacles
- Handling objections and resistance
- Reframing conversations
- Maintaining control during difficult moments
- Role Play
Module 7: Ethical & Sustainable Negotiation
- Fairness, transparency, and accountability
- Balancing power and influence
- Creating long-term relationships
- Activity
Module 8: Practical NGO Negotiation Scenarios
- Negotiating partnerships
- Community discussions and field negotiations
- Internal negotiations with teams and donors
- Case Study
Who Should Attend
- NGO staff
- Program heads
- Leaders in community organizations
Prerequisites
None
Course Materials
Course manual with presentation slides and reference materials.
Strategic Growth Leader & Social Entrepreneur
Folisade Garden
Emotional Intelligence • Leadership Coaching • Professional Trainer
Folisade Garden is a seasoned social entrepreneur and CEO with a passion for building thriving ventures and developing exceptional leaders. As a strategic growth expert, she brings 10+ years of go-to-market strategy, business management, and operational excellence to her work.
Her success spans multiple industries, including e-commerce and CPG, where she successfully brought 3,000+ premium products to national and global markets. With deep expertise in recruiting, talent sourcing, and people management, Folisade has established herself as a trusted leadership coach specializing in transforming teams and individuals.
Beyond corporate training, Folisade is a prolific content creator, hosting a popular YouTube channel dedicated to wellness and neuroscience topics, and maintains a WordPress blog sharing insights on leadership and personal development.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
info@mangates.com
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