Diversity, Equity & Inclusion in Corporates
This foundational DEI course helps you understand the importance of diversity, equity, and inclusion within banking workplaces. You will explore inclusive communication, bias awareness, and practical ways to promote fairness and belonging in professional environments. The course simplifies key concepts and provides relatable examples to help you recognize behaviors, policies, and practices that contribute to an inclusive workplace culture. By the end, you will be equipped with tools to support respectful interactions, improve team cohesion, and foster a more equitable work environment.
Online
Aug-11, 2026
Virtual
1 Day
About this course
This foundational DEI course helps you understand the importance of diversity, equity, and inclusion within banking workplaces. You will explore inclusive communication, bias awareness, and practical ways to promote fairness and belonging in professional environments. The course simplifies key concepts and provides relatable examples to help you recognize behaviors, policies, and practices that contribute to an inclusive workplace culture. By the end, you will be equipped with tools to support respectful interactions, improve team cohesion, and foster a more equitable work environment.
What you'll learn
- Understand the foundations of DEI and its relevance in banking
- Recognize various forms of bias and how they influence workplace behavior
- Apply inclusive communication methods in professional settings
- Support equitable access to opportunities through informed actions
- Contribute to building a respectful and inclusive team culture
- Respond constructively to challenges, microaggressions, and difficult interactions
- Adopt ongoing practices that reinforce a more inclusive work environment
Course Contents
Module 1: Introduction to DEI in Banking
- Understanding diversity, equity, and inclusion
- The importance of DEI in workplace culture
- Common challenges and misconceptions
- Activity
Module 2: Bias Identification & Awareness
- Types of conscious and unconscious bias
- How bias influences decision-making
- Recognizing bias in daily interactions
- Activity
Module 3: Inclusive Communication Fundamentals
- Respectful language and communication habits
- Active listening and empathy-driven interaction
- Reducing communication barriers
- Activity
Module 4: Equity in Policies & Practices
- Understanding fairness vs. equality
- Creating equitable access to opportunities
- Addressing structural barriers
- Activity
Module 5: Building an Inclusive Team Culture
- Psychological safety and collaboration
- Encouraging diverse perspectives
- Team norms that support inclusion
- Activity
Module 6: DEI in Customer & Client Interactions
- Inclusive customer service behaviors
- Respecting diverse client needs
- Avoiding assumptions and stereotypes
- Activity
Module 7: Managing DEI Challenges
- Navigating sensitive conversations
- Addressing microaggressions
- Responding to non-inclusive behaviors
- Role Play
Module 8: Sustaining DEI Efforts
- Continuous improvement methods
- Accountability and leadership involvement
- Everyday inclusive habits
- Case Study
Who Should Attend
- Bank professionals
- HR teams
Prerequisites
None
Course Materials
Course manual with presentation slides and reference materials.
Strategic Growth Leader & Social Entrepreneur
Folisade Garden
Emotional Intelligence • Leadership Coaching • Professional Trainer
Folisade Garden is a seasoned social entrepreneur and CEO with a passion for building thriving ventures and developing exceptional leaders. As a strategic growth expert, she brings 10+ years of go-to-market strategy, business management, and operational excellence to her work.
Her success spans multiple industries, including e-commerce and CPG, where she successfully brought 3,000+ premium products to national and global markets. With deep expertise in recruiting, talent sourcing, and people management, Folisade has established herself as a trusted leadership coach specializing in transforming teams and individuals.
Beyond corporate training, Folisade is a prolific content creator, hosting a popular YouTube channel dedicated to wellness and neuroscience topics, and maintains a WordPress blog sharing insights on leadership and personal development.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
info@mangates.com
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