Emotional Intelligence
Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight into how emotion influences motivation and behavior. With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions.
Online
Nov-16, 2026
Virtual
1 Day
About this course
Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight into how emotion influences motivation and behavior. With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions.
What you'll learn
- Understand the Emotional Intelligence competency framework
- Assess and understand current Emotional Intelligence level
- Understand techniques for being highly positive and energetic
- Understand how emotions can influence thoughts, goals, relationships, and decision-making
Course Contents
Module One: What is Emotional Intelligence?
- Self-Management
- Self Awareness
- Self-Regulation
- Self-Motivation
- Empathy
Module Two: Four Skills in Emotional Intelligence
- How to Accurately Perceive Emotions
- Use Emotions to Facilitate Thinking
- Understand Emotional Meanings
- Manage Emotions
Module Three: Verbal Communication Skills
- Focused Listening
- Asking Questions
- Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
- Body Language
- The Signals You Send to Others
- It's Not What You Say, It's How You Say It
Module Five: Social Management and Responsibility
- Benefits of Emotional Intelligence
- Articulate your Emotions Using Language
Module Six: Tools to Regulate Your Emotions
- Seeing the Other Side
- Self-Management and Self Awareness
- Giving in Without Giving Up
Module Seven: Gaining Control
- Using Coping Thoughts
- Using Relaxation Techniques
- Bringing it All Together
Module Eight: Business Practices (I)
- Understand Emotions and How to Manage Them in the Workplace
- Role of Emotional Intelligence at Work
- Disagreeing Constructively
Module Nine: Business Practices (II)
- Optimism
- Pessimism
- The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
- Creating a Powerful First Impression
- Assessing a Situation
- Being Zealous without Being Offensive
Module Eleven: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
Who Should Attend
- Anybody interested in learning Emotional intelligence Skills
- Professionals
- Leaders
Prerequisites
None
Course Materials
Course manual with presentation slides and reference materials.
Strategic Growth Leader & Social Entrepreneur
Folisade Garden
Emotional Intelligence • Leadership Coaching • Professional Trainer
Folisade Garden is a seasoned social entrepreneur and CEO with a passion for building thriving ventures and developing exceptional leaders. As a strategic growth expert, she brings 10+ years of go-to-market strategy, business management, and operational excellence to her work.
Her success spans multiple industries, including e-commerce and CPG, where she successfully brought 3,000+ premium products to national and global markets. With deep expertise in recruiting, talent sourcing, and people management, Folisade has established herself as a trusted leadership coach specializing in transforming teams and individuals.
Beyond corporate training, Folisade is a prolific content creator, hosting a popular YouTube channel dedicated to wellness and neuroscience topics, and maintains a WordPress blog sharing insights on leadership and personal development.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
info@mangates.com
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