Negotiation Skills Professional
This course provides a practical and structured understanding of negotiation principles, helping you navigate discussions confidently in NGO and community-based environments. You will explore preparation techniques, communication strategies, and methods for building mutually beneficial agreements. Through scenario-driven learning, you will gain clarity on how to manage interests, handle objections, and reach outcomes that support your project goals. By the end of the program, you will feel more skilled in approaching negotiations with clarity, confidence, and purpose.
Aug-7, 2026
09:00 am to 05:00 pm EST (USA)
Virtual
1 Day
About this course
This course provides a practical and structured understanding of negotiation principles, helping you navigate discussions confidently in NGO and community-based environments. You will explore preparation techniques, communication strategies, and methods for building mutually beneficial agreements. Through scenario-driven learning, you will gain clarity on how to manage interests, handle objections, and reach outcomes that support your project goals. By the end of the program, you will feel more skilled in approaching negotiations with clarity, confidence, and purpose.
What you'll learn
- Understand core negotiation principles relevant to NGO and community work
- Prepare strategically for discussions and agreements
- Communicate effectively to build rapport and trust
- Navigate objections and conflict with more confidence
- Create fair and sustainable agreements that support project goals
- Apply negotiation models to real NGO scenarios and partnerships
Course Contents
Module 1: Foundations of Negotiation
- Understanding negotiation in NGO and community contexts
- Interests vs. positions
- Common negotiation styles
- Activity
Module 2: Preparation & Strategy
- Setting negotiation goals
- Understanding stakeholder motivations
- Gathering information for discussion
- Case Study
Module 3: Communication Techniques
- Effective questioning and listening
- Building rapport and trust
- Communicating confidently under pressure
- Role Play
Module 4: Managing Conflict in Negotiations
- Identifying triggers and barriers
- Staying neutral and objective
- Turning conflict into collaboration
- Activity
Module 5: Bargaining & Agreement Building
- Creating options and alternatives
- Making and receiving offers
- Determining acceptable outcomes
- Case Study
Module 6: Overcoming Obstacles
- Handling objections and resistance
- Reframing conversations
- Maintaining control during difficult moments
- Role Play
Module 7: Ethical & Sustainable Negotiation
- Fairness, transparency, and accountability
- Balancing power and influence
- Creating long-term relationships
- Activity
Module 8: Practical NGO Negotiation Scenarios
- Negotiating partnerships
- Community discussions and field negotiations
- Internal negotiations with teams and donors
- Case Study
Who Should Attend
- NGO staff and program heads
- Community leaders
- Project managers in nonprofit sector
- Field coordinators
- Partnership and donor relations professionals
Prerequisites
None
Course Materials
Participants will receive course manual, negotiation frameworks, case studies, and scenario-based practice materials.
Executive Coach & Organization Change Leader
Ashish Goyal
Executive Coach • ICF Accredited • Organization Change Expert
Ashish Goyal is an ICF Accredited Executive Coach with 25+ years of global experience across banking, technology, government, and product companies. Based in Auckland, with operations in Singapore, Mumbai, and Dubai, he specializes in leadership transitions, organizational change management (OCM), and career progression strategies.
His coaching philosophy integrates strategic business acumen with deep coaching expertise, enriched by his practice as an accredited Yoga teacher, mindfulness thinker, and Vipassana meditation practitioner. Ashish helps leaders address invisible forces—like institutionalization—that shape how they think, behave, aspire, and make decisions.
With an MBA from Chicago Booth School of Business and deep expertise from roles at HSBC, Citibank, ANZ, GE Capital, Tech Mahindra, FICO, and the NZ Ministry of Business & Innovation, Ashish creates sustainable leadership transformation by integrating mind, body, and spirit for authentic, long-term growth.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
info@mangates.com
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