Operational Excellence for Business Efficiency
This workshop provides a practical introduction to Operational Excellence, focusing on improving processes, reducing waste, and enhancing efficiency across day-to-day business operations. Participants explore key continuous improvement methodologies used in industry to drive reliability, quality, and performance consistency. The course emphasizes practical tools, structured thinking, and real-world scenarios that help teams identify root causes, eliminate inefficiencies, and implement sustainable improvements.
Calgary, Alberta, Canada
March 9, 2026
Classroom Session
1 Day
About this course
This workshop provides a practical introduction to Operational Excellence, focusing on improving processes, reducing waste, and enhancing efficiency across day-to-day business operations. Participants explore key continuous improvement methodologies used in industry to drive reliability, quality, and performance consistency. The course emphasizes practical tools, structured thinking, and real-world scenarios that help teams identify root causes, eliminate inefficiencies, and implement sustainable improvements.
What you'll learn
- Understand Operational Excellence principles and benefits
- Identify inefficiencies and waste in business processes
- Apply root cause analysis tools effectively
- Use lean tools to improve operational workflows
- Track performance with meaningful KPIs
- Strengthen teamwork and problem-solving culture
- Build sustainable action plans for continuous improvement
Course Contents
Module 1: Foundations of Operational Excellence
- Understand the principles and purpose of Operational Excellence
- Identify core elements: quality, efficiency, consistency, and value
- Explore the benefits of improvement-driven business cultures
- Icebreaker Activity
Module 2: Process Mapping & Waste Identification
- Map processes step-by-step to visualize workflows
- Identify the 8 wastes (TIMWOODS) in operations
Who Should Attend
- Operations managers and supervisors
- Process improvement teams
- Quality and performance professionals
- Team leaders and department heads
- Manufacturing, service, and business operations staff
- Professionals involved in workflow or process management
- Anyone responsible for improving efficiency
Prerequisites
None
Course Materials
Participants will receive operational excellence frameworks, process mapping tools, KPI templates, and continuous improvement guides.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
Ready to Get Started?
Take the next step in your professional development journey with this comprehensive training program.