Motivational Interviewing Skills
This upgraded 1 Day MI workshop equips professionals across healthcare, social work, education, HR, and customer-facing roles with advanced motivational interviewing skills. Participants will learn to communicate with empathy, reduce resistance, foster engagement, and guide behavioral change. Through interactive role plays, case studies, and hands-on exercises, attendees will gain practical techniques to handle challenging conversations, strengthen rapport, and improve outcomes.
Hobart, Tasmania, Australia
March 11, 2026
Classroom Session
1 Day
About this course
This upgraded 1 Day MI workshop equips professionals across healthcare, social work, education, HR, and customer-facing roles with advanced motivational interviewing skills. Participants will learn to communicate with empathy, reduce resistance, foster engagement, and guide behavioral change. Through interactive role plays, case studies, and hands-on exercises, attendees will gain practical techniques to handle challenging conversations, strengthen rapport, and improve outcomes.
What you'll learn
- Apply MI techniques across healthcare, HR, education, social work, and customer service
- Build trust, rapport, and engagement with clients and employees
- Recognize and respond to resistance effectively
- Guide behavior change ethically and sustainably
- Integrate MI into daily professional practice
- Handle challenging conversations with confidence
Course Contents
Module 1: Introduction to Motivational Interviewing
- Understand MI principles and collaborative communication
- Explore motivation and ambivalence in clients, employees, or students
- Recognize barriers to engagement
- Icebreaker Exercise
Module 2: Core MI Communication Techniques
- Master open-ended questions, affirmations, reflections, and summaries (OARS)
- Develop active listening and empathy
Who Should Attend
- Healthcare and mental health professionals
- HR professionals, team leaders, and organizational managers
- Social workers and community service staff
- Educators, student counselors, and coaches
- Customer service and sales professionals
Prerequisites
None
Course Materials
Participants will receive MI frameworks, scenario guides, and personalized action plan templates.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
Ready to Get Started?
Take the next step in your professional development journey with this comprehensive training program.
