Emotional Intelligence
Emotional intelligence describes the ability to understand one's own feelings and provides great insight into how emotion influences motivation and behavior. With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Gold Coast, Queensland, Australia
March 11, 2026
Classroom Session
1 Day
About this course
Emotional intelligence describes the ability to understand one's own feelings and provides great insight into how emotion influences motivation and behavior. With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
What you'll learn
- Understand the Emotional Intelligence competency framework
- Assess and understand your current EI level
- Master techniques for being positive and energetic
- Understand how emotions influence thoughts and decision-making
- Learn to handle emotions and manage stress effectively
- Develop emotional strength and responsibility
Course Contents
Module 1: What is Emotional Intelligence?
- Self-Management
- Self Awareness
- Self-Regulation
- Self-Motivation
- Empathy
Module 2: Four Skills in Emotional Intelligence
- How to Accurately Perceive Emotions
- Use Emotions to Facilitate Thinking
Who Should Attend
- Anybody interested in learning Emotional Intelligence skills
- Professionals looking to improve emotional awareness
- Team leaders and managers
- Customer-facing professionals
- Individuals seeking personal development
Prerequisites
None
Course Materials
Attendees will receive a course manual with presentation slides and reference materials.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
Ready to Get Started?
Take the next step in your professional development journey with this comprehensive training program.
