Effective Group Behaviour Management
A focused 1 Day program that equips participants with practical strategies to understand, influence, and manage diverse group dynamics in professional settings.
Melbourne, Australia
July 9, 2026
Classroom Session
1 Day
About this course
A focused 1 Day program that equips participants with practical strategies to understand, influence, and manage diverse group dynamics in professional settings.
What you'll learn
- Understand causes and patterns of difficult group behaviour
- Identify disruptive, resistant, and unproductive group dynamics
- Manage conflict calmly and effectively
- Improve communication skills for challenging group situations
- Apply practical techniques to maintain cooperation and control
Course Contents
Module 1: Understanding Difficult Group Behaviour
- Identify common signs of difficult group behaviour
- Why group behaviour becomes challenging
- Impact of negative behaviour on teamwork
- Activity: Icebreaker
Module 2: Causes and Triggers of Group Conflict
- Root causes of tension within groups
- How personality differences influence behaviour
Who Should Attend
- Team leaders and supervisors
- Managers and department heads
- Trainers and facilitators
- HR professionals
- Customer service teams
- Corporate employees working in groups
- Anyone who handles group discussions, meetings, or team interactions
Prerequisites
Team leaders, supervisors, managers, trainers, and HR professionals.
Course Materials
Participant guide, case studies, and activity worksheets.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
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Take the next step in your professional development journey with this comprehensive training program.
