Professional Selling Skills
This two day extensive sales training program will guide participants towards uncovering the "Right" skill set and mind set a professional sales person should possess. From controlling conversations with customers to asking the right questions to uncover customer's needs, this program will enhance sales staff's ability to connect better with customers, overcome objections and close the sale confidently and effectively delivering commercial and sales objectives.
Aug-21, 2026
09:00 am to 05:00 pm EST (USA)
Virtual
1 Day
About this course
This two day extensive sales training program will guide participants towards uncovering the "Right" skill set and mind set a professional sales person should possess. From controlling conversations with customers to asking the right questions to uncover customer's needs, this program will enhance sales staff's ability to connect better with customers, overcome objections and close the sale confidently and effectively delivering commercial and sales objectives.
What you'll learn
- Understand what is needed to have both the right skill set and mind set to sell
- Connect better with customers, overcome objections and close sales confidently and effectively to achieve sales targets
- Learn and practice an effective sales questioning technique that will increase the likelihood of making a sale by better understanding customer needs
- Understand the 4 major behavioral styles and personality types and how to sell to each buyer type
Course Contents
Module 1: Sales Mindset and Skillset
- The right attitude for professional selling
- Building confidence in sales
- Professional sales behaviors
Module 2: Powerful Sales Questioning Technique
- Asking questions in a specific order
- Uncovering customer needs
- Making customers realize problems they need to solve
Module 3: Understanding Customer Needs
- Active listening skills
- Identifying pain points
- Connecting solutions to needs
Module 4: Selling to Different Personality Types
- The 4 major behavioral styles
- Adapting your approach to different buyers
- Building rapport with various personality types
Module 5: Overcoming Objections
- Common customer objections
- Techniques to handle resistance
- Turning objections into opportunities
Module 6: Closing the Sale
- Recognizing buying signals
- Effective closing techniques
- Building confidence in asking for the sale
Who Should Attend
- Sales professionals of all levels
- Business development representatives
- Account managers
- Anyone looking to enhance their selling skills
Prerequisites
None
Course Materials
Participants will receive course manual with presentation slides and reference materials.
Executive Coach & Organization Change Leader
Ashish Goyal
Executive Coach • ICF Accredited • Organization Change Expert
Ashish Goyal is an ICF Accredited Executive Coach with 25+ years of global experience across banking, technology, government, and product companies. Based in Auckland, with operations in Singapore, Mumbai, and Dubai, he specializes in leadership transitions, organizational change management (OCM), and career progression strategies.
His coaching philosophy integrates strategic business acumen with deep coaching expertise, enriched by his practice as an accredited Yoga teacher, mindfulness thinker, and Vipassana meditation practitioner. Ashish helps leaders address invisible forces—like institutionalization—that shape how they think, behave, aspire, and make decisions.
With an MBA from Chicago Booth School of Business and deep expertise from roles at HSBC, Citibank, ANZ, GE Capital, Tech Mahindra, FICO, and the NZ Ministry of Business & Innovation, Ashish creates sustainable leadership transformation by integrating mind, body, and spirit for authentic, long-term growth.
Course Price
Need Help?
USA/Canada:
+1 469 666 9332
Australia:
+61 (0) 2 28015 5605
info@mangates.com
Ready to Get Started?
Take the next step in your professional development journey with this comprehensive training program.